WebApr 27, 2024 · If my company number is +41 22 123 45 67 (set as a resource account for my call queue or auto-attendant) If Bob's assigned number is +41 22 123 89 01. Bob must be able to use the company phone number (caller ID). then when Bob's customer receive a call from him the company number shows on the phone and not the direct line of Bob. WebMar 16, 2024 · Hi trying to make sure CAP is the only way to achieve a shared physical phone. We're trying to get some Teams phones into some factories, where workers can …
Manage resource accounts for service numbers
WebMar 15, 2024 · For a resource account with a Calling Plan number, the external transfer phone number must be entered in E.164 format (+[country code][area code][phone number]). For a resource account with a Direct Routing number, the external transfer phone number format is dependant on the Session Border Controller (SBC) settings. WebApr 27, 2024 · Make calls on behalf of a resource account used for a Call Queue or Auto Attendant. – Microsoft Team... Also, setting up a policy for caller ID is not an option for us as we are using direct Routing and you cannot use your own phone numbers...another flaw that needs to be addressed ASAP! Anyone else considering this a problem? how fast internet speed do i need
Unable to assign phone number to resource account
WebNov 5, 2024 · This added the service number to the resource account successfully: Set-CsOnlineApplicationInstance -Identity " [email protected] " -OnpremPhoneNumber +123xyz my Call Queue (CQ) is functioning. regards. 0 Likes Reply prudhvi320 replied to jokoegwale Apr 08 2024 12:26 PM WebJul 20, 2024 · All auto attendants or call queues require an associated resource account. Resource accounts that require a phone number need a free Microsoft 365 Phone System … WebPreviously: a top-level auto attendant resource account with a number associated with an Auto Attendant which has, for example, seven departmental Call Queues (identified using the Voice App's resource account) on the menu and no external calling requirements would have needed a total of 8 resource accounts ( (1 x AA) + (7 x CQ)) licensing for … high elf variant